Prince William County closed all government buildings to the public until further notice. However, county services are still being offered to the public (see agency status below). The courts, clerks and related judicial administration locations and services are open in accordance with instructions from the Virginia Supreme Court. More information

GENERAL ASSISTANCE: 703-792-6000

Online Services

Apply for, or renew, SNAP, Medicaid and TANF benefits online at:
www.commonhelp.virginia.gov

Apply for, or renew, Medicaid benefits over the phone by calling:
1-855-242-8282

Apply for SNAP, Medicaid or TANF benefits over the phone by calling:
1-855-635-4370

Email:hr@pwcgov.org | Phone: 703-792-6640
Please don’t hesitate to leave a voice message —your call will be directed to appropriate HR staff.
Benefits & Retirement: HRBenefitsTeam@pwcgov.org
Talent Mgmt/ Recruitment: TalentManagement@pwcgov.org
Administrative Services: HRAdminTeam@pwcgov.org
Learning & Development: trainme@pwcgov.org

TAXPAYER SERVICES
Pay taxes online: Tax Portal
Additional services: (business licenses, procurement services & assessments)
Email: taxpayerservices@pwcgov.org
Phone: 703-792-6710

LIBRARIES
Our libraries offer lots of online resources: books, television shows, music, and of course books and magazines http://ow.ly/PqRG50yNvno

The following services have been available since Monday, June 15: Contact-Free Pick Up, Requesting Physical Materials, and Phone Concierge Service! Read more: www.pwcgov.org/library.

OFFICE OF ELECTIONS
Voters are encouraged to conduct all transactions online via www.elections.virginia.gov

The PWC Office of Elections is fully accessible (online or by phone at 703-792-6470) and will continue to process all incoming online transactions from both the Virginia Department of Elections and via USPS.

Outgoing transactions will be completed and mailed to voters from the PWC Office of Elections.

Due to precautions concerning COVID-19, the Police Department has taken measures to expand the types of calls permitted through online reporting services. This service provides a convenient option for our community to file reports for certain types of non-emergency, non-violent offenses that occurred within Prince William County.

To view a list of applicable incidents meeting the criteria to file a report online, please visit: https://www.pwcgov.org/policereport. You can also call 833-568-7683 and a link will be sent to your cell phone to report the incident online. If you call the non-emergency line, you may be directed to file a report through tele-reporting services.

Agency Operational Status

Service to one individual or group at a time. Please do not plan a visit if you have recently traveled overseas, have a fever, are coughing, or have been around anyone that has met these criteria. Information available via 703-792-6465 or animalshelter@pwcgov.org.

Please ring the doorbell and staff will verify the above information and take your phone number. After speaking with our staff, we ask that you return to your vehicle and wait for us to call you for your turn.

Visit our Petfinder.com page➡️ https://bit.ly/2vPnthi

The Adult Day Healthcare and Senior Centers are closed. Clients who regularly receive home-delivered and congregate meals will receive frozen meals delivered by staff on a regular basis.

Effective immediately all Bluebird Tour Program trips through December 31st have been postponed.

Due to the ongoing concerns surrounding COVID-19, and in order to ensure the safety of our participants, all Bluebird Tour trips through the remainder of 2020 have been postponed. This includes overnight trips. CDC guidance recommends that older adults take everyday precautions to keep themselves safe, to include washing your hands often, avoiding crowds – especially in poor ventilated areas, staying away from others who are sick, and avoiding non-essential travel.

For those participants who have already been charged for trips, Quality Tours has issued an automatic credit for a tour of your choosing in the future.  However, If you desire a refund instead, Quality will be issuing refunds to those participants who write in or e-mail to request. Due to the nature of these refunds it is important that Quality has a written/e-mail request from participants to ensure disbursement. Refunds will be issued by check and all participants who have already written in are scheduled to receive their refund by check in the coming weeks.

Additionally, a revised tour schedule for tours starting in 2021 will be posted at a later date.

For more information about how to prevent the spread of germs and respiratory diseases, please visit pwcgov.org/emergency.

If you have any general questions regarding the Novel Coronavirus, you can call 1-877-ASK-VDH3

Visit the Board of County Supervisors webpage for relevant information.

General District Court: The General District Court resumed court dockets and operations on June 8, 2020. In an effort to keep everyone safe, the court has reorganized and segmented dockets in order to accommodate for social distancing and avoid the courts from being overcrowded. Click here for additional details.

Juvenile Domestic Relations Court:
Special Continuing Order for Reduced Operations 

Circuit Court: Open | More information

In response to the influx of customers visiting the courthouse from viral “hot spots”, we are no longer issuing marriage licenses for couples where neither person is a resident of PWC, Manassas or Manassas Park. 

Community Services is suspending group meetings and social rehab programs. They will be checking in on clients who are healthy. Behavioral health home meeting and CS Board meetings canceled.

All cooperative extension programs are exploring zoom webinars as a substitute for public classes where possible. They are confirming the health of individual before approving site visits. Canceled other classes and gatherings.

Normal operations. They are deputized as attorneys general if needed to issue quarantine or isolation orders.

Both lobbies at Criminal Justice Services will remain closed and staff will continue to provide most services virtually and over the phone, including routine appointments, and new intakes.  Probation/Pretrial Officers will begin meeting with clients face to face on a limited basis by appointment only.  Intensive Probation/Pretrial Officers are now regularly conducting visits in the home or community.  Pretrial staff continue to interview inmates at the Adult Detention Center in non-contact areas.  Officers are participating in essential court functions to include arraignments for pretrial defendants.  Probation/Pretrial Officers are placing GPS equipment for defendants and probationers released to the intensive program as ordered by the Court.

The department is continuing normal calls for service and response. They canceled all training except for recruit school. All social activities at the firehouses are canceled.

Normal operations; supporting the county’s efforts to do business virtually.

The department canceled public events and meetings. FAPT meetings are virtual. For public benefits, the department is encouraging online applications and using drop boxes for applications. The homeless shelters are fully operational. The Overnight Shelter has been moved to the Ferlazzo Gym to accommodate social distancing. The Juvenile Detention Center and Molinari Shelter for Youth is fully operational with no visitation. Family Support, Foster Care, Child/Adult Protective Services and Pre-trial Supervision are fully operational, but calling ahead when home visiting.

The department is working with the Office of Tourism, regional partners in Northern VA and the chambers to develop a toolkit of resources for the business community. They are providing information about SBA loans to local businesses through their website.

Real Estate Tax due date for unpaid taxes has been extended to October 13, 2020. The Finance Department’s public-facing offices, Taxpayer Services and Real Estate Assessments, are now open. Taxpayer Services is fully operational for walk-in visitors, with the exception of the Ferlazzo building location which will remain closed until December 31, 2020. Real Estate Assessments is open to the public by appointment only. Real estate and personal property tax relief renewal applications can be submitted by fax, email, or mail. For details on office locations, visit: Contact Us.

The department is not seeing clients in person, but handling appointments over the phone. They canceled or rescheduled most events. They are calling one to two days before inspection to remind families and asking standardized questions.

HR is operating at 100% via tele-work 

Email:hr@pwcgov.org | Phone: 703-792-6640
Please don’t hesitate to leave a voice message —your call will be directed to appropriate HR staff.
Benefits & Retirement: HRBenefitsTeam@pwcgov.org
HRIS/Shared Services: HRISTeam@pwcgov.org
Talent Mgmt/Recruitment: TalentManagement@pwcgov.org
Administrative Services: HRAdminTeam@pwcgov.org
Learning & Development: trainme@pwcgov.org

No walk-in service or in-person service will be provided until further notice. Staff will be available to the public by phone at 703-792-4680 from 8 a.m. – 4:30 p.m., Monday through Friday, or by email at pwhrc@pwcgov.org.

The County Landfill and the Balls Ford Compost Facility are both open. However, unloading assistance is restricted to accommodate social distancing. Please follow these guidelines to implement social distancing and help protect customers and employees. Landfill tours are suspended until further notice.

  • Limit trips to one per week to dispose of bagged household garbage and recycling only.
  • Residents must bring construction debris or bulky items to the landfill for disposal.
  • Avoid Saturday visits, especially the hours between 10 a.m. and 3 p.m., if possible.
  • Have your Driver’s License ready to display unless you have a solid waste decal.
  • No cash payments: credit or debit card only.
  • Take care of your disposal quickly but use caution when driving through the convenience center and facility property.
  • Bring someone to assist you with unloading, if needed, because staff have been restricted from this activity.

Other service notes:

  • Landfill and Balls Ford Road Compost facility are now closed on Sundays until further notice.
  • Household Hazardous Waste and Electronics program has reopened at the landfill only, with restrictions. Please read the program rules for days, hours and instructions before coming to the landfill.
  • Donation Center and donation bins are no longer available at our sites. Visit our website for alternative donation locations.
  • Rural Saturday collections at Nokesville School and Evergreen Fire Station will remain open. Customers must place materials directly into trucks.
  • Apply for a free Solid Waste decal to make entrance to the facility easier and quicker.  Information available at pwcgov.org/trashandrecycling under the Rules and Regulations section.

Libraries are closed until further notice. The PWPLS Digital Library provides free access to thousands of online and digital resources including eBooks, audiobooks, newspapers, and Premium Websites. Search by Subject or choose the option to organize the resources by: Read, Listen, Watch, or Learn. Digital Library

The following services have been available since Monday, June 15: Contact-Free Pick Up, Requesting Physical Materials, and Phone Concierge Service! Read more: www.pwcgov.org/library.

The Prince William County Office of Elections encourages voters to protect their health during COVID-19 outbreak. Voters are encouraged to conduct all transactions online via https://www.elections.virginia.gov/. The PWC Office of Elections is fully accessible (online or by phone at 703-792-6470) and will continue to process all incoming online transactions from both the Virginia Department of Elections and via USPS. Outgoing transactions will completed and mailed to voters from the PWC Office of Elections.

NOVEMBER 2020 PRESIDENTIAL ELECTION:
The Prince William County Office of Elections is planning for the November 2020 Presidential Election by encouraging voters to prepare for the Presidential Election by visiting the Virginia Department of Elections website for all voter registration and vote by mail transactions. Applications (both online and on paper) are being accepted now for voters who wish to vote at home by mail for the November 2020 Election. The Office of Elections is planning to equip voters to vote from home by requesting a ballot be mailed to voters online via https://www.elections.virginia.gov/. Voters may also call 703-792-6470 to have a paper application for a mail ballot sent to them. PLEASE NOTE: November 2020 ballots for early voters will not be mailed to voters until mid-September 2020, however voters may currently choose reason “2A My disability or illness” for early voting in the November 2020 elections due to COVID-19. Voters who choose this option should do so as soon as possible so they can get their ballots in time to return their voted ballots back by mail by Election Day November 3, 2020.

COVID-19 OPERATING INFORMATION

Please continue to practice proper social distancing when visiting parks. Park visitors should adhere to the following guidelines:

  • Stay home if you are sick.
  • Maintain a minimum distance of 6-feet from others.
  • Avoid touching shared surfaces.
  • Wash and/or sanitize hands frequently.
  • Do not park illegally.

The Prince William County Department of Parks, Recreation, and Tourism continues adapted operations as we move through the Commonwealth’s phased approach to reopening.

Trails, walking paths, open spaces, picnic shelters, playgrounds, and parking lots are currently open at all outdoor parks. Tennis, basketball, volleyball, and pickleball courts are open for play.

The boat ramp at Lake Ridge Park is available for private watercraft launch as well as kayak and stand-up-paddleboard rentals. Jon boat and paddleboat rentals are not currently available. Fishing is permitted at Silver Lake Park, Locust Shade Park, and Lake Ridge Park.

Prince William Golf Course, Forest Greens Golf Course, and Lake Ridge Golf Course are open, as are the skate parks and dog park. Locust Shade Park driving range, mini-golf and batting cages are also open.

The Sharron Baucom Dale City Recreation Center and the Chinn Aquatic and Fitness Center are operating in a limited capacity, offering work-out times by appointment for current passholders. The pools at these facilities remain closed.

Historic sites are open for tours accommodating groups of 7 or fewer, 11 a.m., 1 p.m., and 3 p.m.; Thursday through Monday.

Sports fields are available by permit only, please contact the Sports Services Division at 703-792-7060.

Outdoor pools, waterparks, and community centers remain closed. .

Events, organized activities, and rentals within Prince William County’s Parks or at Prince William County Department of Parks, Recreation, and Tourism facilities are postponed until further notice.

Learn more about the Department’s phased reopening plan HERE. 

See guidelines for sports groups and thier use of fields and facilities HERE.

The Prince William County Department of Parks, Recreation, and Tourism can be reached via phone at 703-792-7060 or via email at parkscsd@pwcgov.org.

Normal operations. The department suspended public education and outreach programs.

Due to a higher than normal volume of calls to the County’s Public Safety Communications Center (9-1-1) during this pandemic, unless emergency services are needed, the Center encourages residents to avoid calling 9-1-1 if they are merely wondering if they have contracted the virus or only because they have some of the symptoms. Whenever possible, residents are encouraged to contact their physician and follow their direction.

In addition, the Prince William Health District has established a call center related to COVID-19 that anyone can call to get information. The number is 703-872-7759. The phones are staffed seven days a week from 0900 to 1700. If residents are dealing with a life-threatening emergency and need emergency services, please volunteer the following information to the calltaker: Is the patient suffering from 1) fever, 2) cough, 3) shortness of breath and /or 4) any foreign country travel. 

Please contact 703-792-7070 for the following: Lot Grading Plans and Lot Grading Inspection; Construction General Permit; Camera Van Inspections; Geotechnical review and as-built plan; Floodplain and RPA issues. Plan reviews, as well as site and lot grading inspections will continue. Applications will be accepted via drop-off and other mail services. Staff is available for customer calls. (Please see Landfill entry above for landfill operations.)

All Prince William County Public Schools closed to students effective Saturday, March 14. The school system is providing to-go meals to all children under the age of 18, without charge. You can find out more about that here. More information about the schools response to COVID-19 can be found on their website at www.pwcs.edu.

The office posted signage in the Judicial Center and is working with any judicial center related issues.

Sheriff’s Office and Judicial Center open for business, new admin staff office hours 0800-1600 hours.

Drop service will be located outside the Development Services Building Plaza, side entrance.  Please place items in the bin labeled Transportation. Public meetings canceled.

Georgetown WIC Office is temporarily CLOSED until further notice. Please call 703-792-7319 or email pwhdwic@vdh.virginia.gov to reschedule your appointment to another office location.